QUality Improvement

list stakeholders at national level in healthcare quality

what has CMS published around quality initiatives?

what is the NQF?

what does each NQF-endorsed quality measure have?

What is the NCQA?

what does NCQA publish?

what are purpose of HEDIS measures?

WHat is the ONC?

what does ONC do?

What are the 4 leaps of the Leapfrog group?

what does Joint Commission do?

what does Joint Commission do?

what are the 6 healthcare quality dimensions as defined by IOM?

what is the Swiss cheese model of error ?

what is a effective error proofing concept for surgical saftey?

what is Failure Mode/Effect Analysis (FMEA)?

what is the RPN and how do you calculate?

what are the 3 main indicators of healthcare quality?

what are structural indicators of quality?

what are process indicators of healthcare quality ?

what are outcome measure of healthcare quality?

what is demming method of quality improvement?

what is the toyota production system?

what did Walter shewhart create?

what are the upper and lower confidence limits in control charts?

How many standard deviations from center are warning limits on a control chart?

what is a common cause fluctuation control chart?

what is a special cause fluctuation ?

What are the Special Cause (rules)

What is a FlowChart

what is a cause/effect /ishikawa/fishbone diagram?

What is a pareto chart?

what is the Five "why"s technique

what is PDSA?

what is six sigma

what are the steps of Six Sigma

what three non-value added activities is targeted with LEan (toyota production) system?

list seven types o fmuda?

list seven types o fmuda?

what is value stream mapping ?

what is kaizen?

what is a kanban card?

what is andon?

what is Poka-yoke

what is Poka-yoke