Flashcards on OB Ch. 9- Conflict & Negotiation, created by Anita Barryman on 06/12/2014.
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Created by Anita Barryman
over 9 years ago
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Close
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Created by Anita Barryman
over 9 years ago
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Conflict
Functional Conflict
Dysfunctional Conflict
Cognitive Conflict
Affective Conflict
How to Manage Conflict
Councilator
Mediator
Arbitrator
3 Desired outcomes for conflict
Distributive Bargaining
Integrative Bargaining
BATNA
Bargaining Zone
Two contemporary issues in negotiation
Dual Concern Theory
