Chloe Costello
Quiz by , created more than 1 year ago

Consumer Choice: factors influencing decision making Consumer Law: consumer guarantees for goods and services Comparative shopping: types of retail outlets, factors that influence spending Types of payment options

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Chloe Costello
Created by Chloe Costello about 6 years ago
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Consumer Choice & Law, Comparative Shopping, Payment Options

Consumer Choice & Law, Comparative Shopping, Payment Options

Question 1 of 6

1

What are the factors that influence our decision making? (5)

Select one or more of the following:

  • Service

  • Quality

  • Discounts

  • Social & Ethical

  • Marketing

  • Convinience

  • Environmental

  • Value for Money

Explanation

Question 2 of 6

1

What is the legislation name of Australia's consumer law?

Select one of the following:

  • Australian Consumer Law 2011

  • The Consumer Law of Australia (2011)

  • Australian Consumer Law 2011 (Commonwealth)

Explanation

Question 3 of 6

1

What are the consumer guarantees for PRODUCTS? (9)

Select one or more of the following:

  • Accurate Description

  • No debts or hidden charges

  • Due care and skill

  • Fit for a specific purpose

  • Acceptable Quality

  • Spare Parts and Repairs

  • Similar to demonstration

  • Available to Use (undisturbed possession)

  • The business' promises

  • Ownership

Explanation

Question 4 of 6

1

Other organisations protecting us are:

Select one of the following:

  • ACIS & ACCC

  • ACCL & ACIS

  • ACCC & ACISL

  • ACIC & ACCC

  • ACLC & ACC

  • ASLC & ACCC

  • ASIC & ACCC

Explanation

Question 5 of 6

1

What are the consumer guarantees for SERVICES? (3)

Select one or more of the following:

  • Social & Ethical

  • Finished in a reasonable time

  • Due care and skill

  • Convienience

  • Fit for a specific purpose

Explanation

Question 6 of 6

1

What are the factors that influence our SPENDING decisions? (8)

Select one or more of the following:

  • Price

  • Service

  • Value for Money

  • Convienience

  • Age

  • Gender

  • Finance

  • Marketing

  • Minor Failure

  • Environmental

Explanation

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