'Young couple: no children' stage consumers are more likely to spend their money on:
expensive holidays.
theatre tickets.
alcohol
all of the given answers.
A brand in a product category characterised by habitual purchase decisions that is in the target market's evoked set needs a(n) _______________________ strategy.
maintenance
intercept
acceptance
preference
A brand in a product category characterised by limited purchase decisions that is in the target market's evoked set needs a(n) _______________________ strategy.
disrupt
None of the given answers are correct.
A brand requiring an intercept strategy is:
not in the evoked set and characterised by habitual decision making.
not in the evoked set and typified by a limited search.
in the evoked set and characterised by extended decision making.
in the evoked set and typified by habitual decision making.
A capture strategy is:
marketing communications that are used to capture the consumer's attention.
capturing the consumer's attention by using different tactics in the servicescape environment.
used by marketers when the brand is in the target market's evoked set and consumers engage in limited decision making.
used by marketers when the brand is in the target market's inert set and consumers engage in limited decision making.
A consequence that decreases the likelihood that a given response will be repeated is:
positive reinforcement.
negative reinforcement.
punishment
dehancement.
A consumer notices a new product in a store because of a point-of-purchase display and based on the information given in the display purchases the product. This is an example of:
limited decision making
extended decision making.
internal search.
none of the given answers.
A consumer's perception that one attribute is an accurate predictor of another is referred to as:
the confidence value.
the predictive value.
a just-noticeable difference.
A crowded or closed-in feeling created by a crowded store will result in adaptive strategies that could:
increase shopping time, reduce purchases and increase the use of in-store information.
reduce shopping time, increase purchases and decrease the use of in-store information.
reduce shopping time, reduce planned purchases and alter the use of in-store information.
reduce shopping time, reduce planned purchases and greatly increase the use of in-store information.
A cultural norm is:
a behaviour pattern expected of a position in a social interaction.
a punishment for violating a cultural value.
a rule that specifies or prohibits certain behaviours in specific situations
a widely held belief that affirms what is desirable and has an impact on activities.
A decision that does not necessarily include alternative evaluation is:
an extended decision.
a partial decision.
a limited decision.
a habitual decision.
A decision that is made individually is a(n) _____________ decision.
syncretic
autonomic
syncratic
autocratic
A discrepancy between a desired state and an actual state is the basis for:
alternative evaluation.
stimulus discrimination.
Problem recognition.
approach-avoidance conflict.
A group that stays longer in a restaurant because of the music has been influenced by which characteristic of the situation?
task definition
physical surroundings
temporal perspective
social surroundings
A growth in single-parent families would imply a strong demand for:
holidays.
automobiles
entertainment items.
convenience items.
A highly brand-loyal consumer generally purchases his/her favourite brand using:
peripheral decision making.
limited decision making.
habitual decision making
A husband-dominant decision will generally occur with the purchase of:
an automobile.
life insurance.
holidays
an automobile and life insurance
A just-noticeable difference (JND) refers to:
the relative difference in sensitivity between various sense modes.
the minimum amount a stimulus can differ with the difference still being noticed.
the difference in importance assigned to various evaluative criteria.
minimum variation in evaluative criteria required for inclusion in a multi-dimensional scaling solution.
A latent motive is:
a social motive.
a non-social motive.
the highest level of Maslow's hierarchy.
A maintenance strategy is:
a strategy for maintaining consumers highly involved with a brand.
a strategy for maintaining current involvement levels.
a strategy used by marketers to maintain current purchase behaviour in a situation where the brand is purchased habitually by the target market.
a strategy used by marketers to maintain current purchase behaviour in a situation of high involvement.